Email Title:

Appointment Cancel

Email ID:

41

Module:

Advising Appointment

Email Recipient(s):

Candidates

Admin/Advisor

Email Trigger:

When an advisor cancels (deletes) an appointment, this email message is sent to the candidate signups. When a candidate cancels their appointment signup, this email message is sent to the advisor.

NOTE: The "School Staff Receive Appointment Notifications" question needs to be included on the school staff survey and set to "Yes" for staff to receive the cancellation email when a student cancels the appointment.

The Gradleaders Standard Email template is Populated

The email is sent via a Pop Up

CSO Admins may edit the email on the Job Program

The following is a list of defined replaceable parameters that may be used in the Appointment Cancel template:

• AdvisorName - {advisorname}
• AdvisorPhone - {advisorphone}
• AppointmentDate - {appointmentdate}
• AppointmentLocation - {appointmentlocation}
• AppointmentName - {appointmentname}
• AppointmentTopic - {topic}
• Appointment Type - {appointmenttype}
• ClassYear - {classyear}
• Public Comments - {publiccomments}
• StudentFirstName - {studentfirstname}
• StudentLastName - {studentlastname}
• Time Zone - {timezone}

This email is controlled by the following program settings (if applicable):

n/a

Note: If you do not have access to the configuration, please use the “Contact” link above for assistance with modifying your email templates or contact a GradLeaders Representative

An example email:

Subject:

The {appointmentname} with {advisorname} on {appointmentdate} has been cancelled.

Body:

Dear {studentfirstname} {studentlastname}:

The {appointmentname} with {advisorname} on {appointmentdate} has been cancelled.

Notes: