SSO - Remote Authorization Failure

Email Title:

SSO - Remote Authorization Failure

Email ID:




Email Recipient(s):


Email Trigger:

Candidate tries to authenicate through SSO, but there is a failure in the authorization. (Exact cause will be documented in the email received.)

The GradLeaders Standard Email template is Populated

The email is sent automatically

Admins may edit the email on the Job Program

The following is a list of defined replaceable parameters that may be used in the SSO - Remote Authorization Failure template:

AdditionalInfo - {additionalinfo}

EmailAddress - {emailaddress}

ErrorDate - {errordate}

ErrorDescription - {errordescription}

ErrorType - {errortype}

LoginURL - {loginurl}

SecurityRole - {securityrole}

UserName - {username}

This email is controlled by the following program settings (if applicable):

GradLeaders Control: Schools > Settings > Integration > Single Sign-On Error Sender Email

GradLeaders Control: Schools > Settings > Integration >  Single Sign-On Error Recipient Email.

(If either of these email addresses are blank, no email will be sent.)

Note: If you do not have access to the configuration, please use the “Contact” link above for assistance with modifying your email templates or contact a GradLeaders Representative

An example email:


SSO - Remote Authorization Failure


This notification is to inform you that a user of GradLeaders Career Center encountered an error while attempting to  authenticate using Single Sign-On.  The Error Description listed below is the message that was displayed to the user when this problem was  encountered.  Action may need to be taken on your part before the user  will be able to successfully authenticate with GradLeaders Career Center.  Please review the  information below for the specific error type:

This user encountered a Remote Authorization Failure.  When  attempting to authorize the user against your school's authorization  system, it was determined that the user should not be allowed to access  the GradLeaders Career Center application.  In most cases, this is a valid error that does not  require any action on your part unless you wish to allow this user  access.  If access is desired, please reference the information below  and contact your school's IT team to determine why authorization failed.

Error Type: {errortype}

Error Description: {errordescription}

Error Date: {errordate}

Module/Role: {securityrole}

Login URL: {loginurl}

Username: {username}

Email Address: {emailaddress}

Additional Info: {additionalinfo}



Article ID: 600
Created On: Feb 2, 2011 at 4:00 PM
Last Updated On: Feb 19, 2019 at 1:38 PM
Authored by: KB Admin

Online URL: