Email Title:

SSO - Unauthorized User

Email ID:

126

Module:

Authentication

Email Recipient(s):

Administrators

Email Trigger:

Candidate attempts to log in using SSO, yet they are an unauthorized user for the system they are logging into. (Exact cause will be documented in the email received.)

The GradLeaders Standard Email template is Populated

The email is sent automatically

Admins may edit the email on the Job Program

The following is a list of defined replaceable parameters that may be used in the SSO - Unauthorized User template:

AdditionalInfo - {additionalinfo}

ErrorDescription - {errordescription}

EmailAddress - {emailaddress}

ErrorDate - {errordate}

ErrorType - {errortype}

LoginURL - {loginurl}

SecurityRole - {securityrole}

UserName - {username}

This email is controlled by the following program settings (if applicable):

GradLeaders Control: Schools > Settings > Integration > Single Sign-On Error Sender Email

GradLeaders Control: Schools > Settings > Integration >  Single Sign-On Error Recipient Email.

(If either of these email addresses are blank, no email will be sent.)

Note: If you do not have access to the configuration, please use the “Contact” link above for assistance with modifying your email templates or contact a GradLeaders Representative

An example email:

Subject:

SSO - Unauthorized User Error

Body:

This notification is to inform you that a user of GradLeaders Career Center encountered an error while attempting to  authenticate using Single Sign-On.  The Error Description listed below  is the message that was displayed to the user when this problem was  encountered.  Action may need to be taken on your part before the user  will be able to successfully authenticate with GradLeaders Career Center.  Please review the  information below for the specific error type:

This user encountered an Unauthorized User error. A user was  attempting to access a module to which they were not authorized.  In  many cases, this is due to the user not being setup.  Please review the information below to determine if this  user should have access and then verify they are setup correctly.

Error Type: {errortype}

Error Description: {errordescription}

Error Date: {errordate}

Module/Role: {securityrole}

Login URL: {loginurl}

Username: {username}

Email Address: {emailaddress}

Additional Info: {additionalinfo}

Notes: