Question: Looking in the candidate file, I see many profiles labeled as [Missing], What are these?
Answer: Profiles labeled as [Missing] in the candidate file are usually created by candidates who began creating an account by entering a user name, password, and email but don't complete the contact and profile information. The system has nothing to display for the first or last name; therefore, they are displayed as missing.
Note: If you are trying to create an account for a candidate and the system says there is already an account using the user name or email address, the missing profiles are usually the profiles attached to the user name and/or email address.
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Article ID: 841
Created On: Nov 11, 2013 at 5:11 PM
Last Updated On: Aug 23, 2022 at 2:46 PM
Authored by: KB Admin
Online URL: https://kb.mbafocus.com/article.php?id=841