Deleting an OCR Request

Question: I want to delete a confirmed request but the delete button is not available, I should have the permission to delete a request.

Answer: Admins who have the permission to delete a request can only delete requests that have not been confirmed or declined. Once a request has been confirmed or declined, the delete button will not be visible.


Article ID: 867
Created On: Nov 11, 2013 at 5:40 PM
Last Updated On: Dec 3, 2018 at 5:27 PM
Authored by: KB Admin

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