Home » Categories » Frequently Asked Questions

I get an error message when trying to change a candidate’s default resume

Question: Candidate A is trying to change their default resume, but they get an error message telling them their resume is locked. I tried to change their resume and I get the same message, why is that?

 

Answer: A candidate cannot change their default resume because an admin has locked their default (active) resume.

To unlock a candidate's resume, navigate to the candidates profile in admin, go to the resume tab and click the Unlock Active Resume link in the actions tab.

If you do not see the Unlock Active Resume icon listed in the actions widget, then your admin account does not have the permission enabled.

You can edit this screen message here: Configuration Tab>Messages>Screen Messages>Choose Program>Search for "Candidate Resume Locked"

*Reviewed/GoodToMigrate*

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
How does the system generate the candidate list when I click Add Candidate?
Viewed 3086 times since Nov 11, 2013
Can Cerkl automatically segment Jobs, Events or Workshops based on audience, class year or program answers in the API?
Viewed 4440 times since Aug 7, 2018
Is there a way to uncancel an event?
Viewed 6891 times since Nov 17, 2013
Date search discrepancies
Viewed 3424 times since Dec 19, 2013
Converting a job to an OCR Interview
Viewed 3372 times since Nov 11, 2013
How to Promote Students from PID to PID
Viewed 16596 times since Jan 22, 2016
Recruiter creating an account cannot find their company
Viewed 2989 times since Dec 19, 2013
What is a Widget?
Viewed 3662 times since Oct 11, 2010
Candidate cannot upload another resume
Viewed 3416 times since Nov 11, 2013
How do recruiters gain access to our resume books?
Viewed 4010 times since Nov 11, 2013