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Candidate Forgot Password

Email Title:

Candidate Forgot Password

Email ID:




Email Recipient(s):


Email Trigger:

When candidates request to reset the password for their account via the Forgot my Password section on the candidate login screen. 

The GradLeaders Standard Email template is Populated

The email is sent automatically

CSO Admins may edit the email on the Job Program

The following is a list of defined replaceable parameters that may be used in the Candidate Forgot Password template:

  • Password Reset Link - {passwordresetlink}
  • Requested Date and Time - {requesteddateandtime}
  • User Host Address - {userhostaddress}
  • UserName - {username}

This email is controlled by the following program settings (if applicable):


Note: If you do not have access to the configuration, please use the “Contact” link above for assistance with modifying your email templates or contact a GradLeaders Representative

An example email:


Your password has been reset


We received a request to reset the password for your account '{username}' on {requesteddateandtime} from the IP address '{userhostaddress}'.
If you did not make this request, then you may simply ignore this email and your password will remain unchanged.

To reset your password, click on the link below (or copy and paste the URL into your browser):

The above password reset link will remain valid for 24 hours.



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