Email Title: Candidate Resume Change  Email ID: 50  Module: Candidate  Email Recipient(s): CSO Administrators  Email Trigger: This email is sent when a candidate uploads a resume and sets the new resumes as their... Read More

Email Title: Candidate Account Activation  Email ID: 121  Module: Candidate  Email Recipient(s): Candidates  Email Trigger: When an admin selects button on the Admin Candidate File "Selected" tab titled "Account... Read More

The candidate module search grids for Jobs, Visits, Advising, Mock Interviews, and Workshops contain additional filters that can be selected by the candidate to filter their set past their search. The filters vary depending on the grid that the... Read More

Creating a New Project Import From your Admin Dashboard: Other Activities > Import Projects (this access can be relocated on the admin menu, per school preference).    Next Action > Create Project     Enter the Project Information   Name:  Name... Read More

Question: How do I move a candidate from one PID to another? Answer: Follow the steps below: Step 1: Select the students who you will be promoting (from the All or Matched tabs) Step 2: Go to the "Selected" tab > Select "Next Actions" > Click ... Read More

Problem: I'm trying to delete a candidate's profile but I get a message saying that it is tied to historical data. What does this mean and how do I delete this candidate's profile? Resolution: When you try to delete a candidate's profile and receive... Read More

To add notes to a candidate record, go to Candidates>Candidate File from the main dashboard.   Click the desired candidate's name then navigate to the Notes tab.   Input a note title, date it was entered, type (from the drop-down), text, privacy... Read More

From the main dashboard, go to Candidates>Candidate File.   Click Basic Search and select the criteria you'd like to use to search for specific students.   Once you're viewing the filtered students, select them individually or click Select All... Read More

From the main dashboard, go to Candidates>Candidate File   Select desired candidates by conducting a basic or advanced search, or select all candidates by clicking the drop-down arrow next to Name.   Go to the Selected tab>Next Actions>Update... Read More

Test Candidate Accounts We often receive inquiries from different schools regarding candidates having access to resources they shouldn't have access to OR candidates being able to see things they shouldn't be able to see. A percentage of these... Read More

Question: Is there a way to only show candidates who have uploaded a resume? Answer: Yes, we can add a resume uploaded date field to the grid and you can sort by that OR we can add the field to the basic search and you can filter candidates that way... Read More

Question: Is there a way to block candidates from uploading a PDF resume? Answer: Yes, this is controlled by a setting that our support staff will have to enable. Please send in a support ticket letting us know which PIDs you would like to block PDF... Read More

Email Title: Resume Book Pending Expiration Notification Email ID: 148 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Expiration notification setting under Program Settings> Registration The... Read More

Email Title: Candidate Inactive Email ID: 157 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Candidate resume book status is changed to inactive. The GradLeaders Standard Email template is Blank The... Read More

Email Title: Resume Book Expiration Notification Email ID: 147 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Expire candidates from Resume Database under Program Settings> Registration The... Read More

Email Title: Weekly Alumni Candidate Notifications Email ID: 111 Module: Candidate Email Recipient(s): Candidates Email Trigger: The agent runs every Sunday.  If a candidate has not logged in for more than 3 months, they... Read More

Email Title: Outlook Integration Email ID: 61 Module: Candidate Email Recipient(s): Candidates Email Trigger:   The GradLeaders Standard Email template is Populated The email is sent automatically CSO Admins may edit... Read More

Email Title: Candidate Account Activation Followup  Email ID: 122  Module: Candidate  Email Recipient(s): Candidates  Email Trigger: Candidate completes registration after clicking on the link from the Account... Read More

Email Title: Candidate Declined Email ID: 43 Module: Candidate Email Recipient(s): Candidates Email Trigger: admin changes resume book status to declined. The GradLeaders Standard Email template is Populated The email is... Read More

Email Title: Candidate Approved Email ID: 42 Module: Candidate Email Recipient(s): Candidates Email Trigger: admin changes resume book status to approved. The GradLeaders Standard Email template is Populated The email is... Read More

Email Title: Candidate Account Info Email ID: 1 Module: Candidate Email Recipient(s): Candidates Email Trigger: when an admin clicks on send account info or student clicks on forgot password The GradLeaders Standard... Read More

Email Title: My Task Reminder Email  Email ID: 253  Module: Resume Book/Candidate  Email Recipient(s): Candidates  Email Trigger: When a due date is set for a task with the 'Include in daily reminder email' box... Read More

Email Title: Offer Accepted - Status Notification  Email ID: 199 Module: Candidate Email Recipient(s): Candidates  Email Trigger: This is sent when a candidate changes their employment reporting status and their... Read More

Email Title: Candidate Forgot Password Email ID: 52 Module: Candidate Email Recipient(s): Candidates Email Trigger: When candidates request to reset the password for their account via the Forgot my Password section on the... Read More

Email Title: Candidate Resume Uploaded  Email ID: 88  Module: Candidate  Email Recipient(s): Candidates  Email Trigger: Candidate uploads resume to profile.  Description:   This email template is by default... Read More

Email Title: Candidate Job Agent Email Email ID: 29  Module: Job Board  Email Recipient(s): Candidates  Email Trigger: When a candidate creates a job agent out of a search and a job matches that agent is added... Read More

Searching: There are several search options available to search the system. They include: Alphabetical Search To search name, enter the name into the search box labeled “Name Lookup,” (the name of the box will differ for Candidate, Company,... Read More

Problem: What does “Invites Closed” means?  It is shown in some interview statuses and not others regardless of whether the application deadline has passed or not.  Likely Cause(s): n/a Resolution: If the visit is past the Invite/Bidding... Read More

Each candidate's profile information can be managed and edited by utilizing the action toolbar in the candidate list.  To manage candidates, begin by selecting the desired student population:    Selecting Candidates: To select candidates... Read More

To activate a candidate account, go to Candidates>Candidate File from the main dashboard.     Click the drop-down arrow to the left of Name and choose Select All to place a check mark next to each student's name.     Once check marks appear,... Read More

Viewing Candidates:   To view candidates, click on Candidate File from the dashboard toolbar.  The main page displays a grid with candidates listed in alphabetical order.  There are 4 tabs to help manage candidates: The 'All' tab includes all... Read More

Problem: If a candidate has a profile in two PIDS, example Alumni and 1st year, and the default profile is the 1st year, is there any action that the candidate could do if they log into the Alumni PID that would change the default profile from the... Read More

From the main dashboard, go to Candidates>Candidate File.     Click on the name of the candidate resume you'd like to unlock, navigate to the Resume tab and click Unlock Active Resume on the right-hand side under the action menu.    *Outdated... Read More

From the main dashboard, go to Candidates>Candidate File.   Click the desired candidate, then navigate to the Activity tab. At the bottom of the page you'll see all email communication sent to that particular candidate.      *Outdated/Migrate*   Read More

Problem: I am trying to delete a resume for a candidate but I get an popup message saying the resume is attached to a signup, what does this mean and how can I delete the resume? Resolution: When a candidate signs up for a workshop, mock interview,... Read More

Question: How do I delete a folder that belongs to another admin? Answer: Unfortunately, only the admin that created the folder will be able to delete it. If a folder needs to be deleted for an admin user that is no longer with the school, please... Read More

Overview The goal for this feature is to allow students to have more control over the GradLeaders Career Center content notifications that they receive, and also to allow them to choose the notification method.   Some students will prefer to... Read More

Question: I'm reviewing the notes for a certain candidate and I see that some notes don't have a name in the Posted By column, but a username, why is that? Answer: A username will be displayed in the 'Posted By' field if a user is not tied to a... Read More

Throughout the system, there are several different areas where you will find Basic Search, Advanced Search and Quick Lookup functionality.  Check out this KB article explaining where each search functionality is available. Basic Search is available... Read More

Question: Looking in the candidate file, I see many profiles labeled as [Missing], What are these? Answer: Profiles labeled as [Missing] in the candidate file are usually created by candidates who began creating an account by entering a user name,... Read More

GradLeaders Career Center allows for candidates, if the permission is turned on, to forward jobs that they locate to friends via an email pop-up. The modal pop-up that the candidate receives, when forward to candidate is turned on, allows the to... Read More

With the June 13 production release, we have made a change to the way that grids automatically update with search results. In an effort to increase system performance, grids will only execute if the search is considered "dirty" and thus necessary to... Read More

GradLeaders Career Center allows admin, candidate and employer users to perform keyword searching on job postings, notes, and resumes. For job postings, the keyword search defaults to search the description, job title, and company name. Where as... Read More

Question: Is there a way to see which candidates viewed a job? Answer: Currently, there is no way to see which candidates viewed a job in GradLeaders Career Center; however, we can check which candidates viewed a job on the back end, just send in a... Read More

Overview: Sometimes a student may have a profile in more than one student set. An example of this would be if a student accidentally gets the Alumni login link and creates an account. This student will now have a profile in both student sets. Another... Read More

Email Title: Resume Review Note Email ID: 186 Module: Candidate Email Recipient(s): Candidates Email Trigger: When and admin adds a resume review note, they are presented with a popup email message that will add their notes... Read More

Email Title: Candidate Active Unavailable Email ID: 156 Module: Resume Book Email Recipient(s): Candidates Email Trigger: Candidate resume book status is changed to Active but Unavailalbe. The GradLeaders Standard Email... Read More

Email Title: Admin Candidate Agent Email ID: 189 Module: Candidates Email Recipient(s): Admins Email Trigger: This email is sent when and admin sets up a candidate search agent The GradLeaders Standard Email template is... Read More